Privacy Policy
This Privacy Policy applies to AZ Farm & Wellness. Any references to “we,” “us,” or “our” in this policy refer collectively to AZ Farm & Wellness. By engaging with AZ Farm & Wellness, you acknowledge and agree that your personal information will be handled in accordance with this Privacy Policy.
This policy describes how AZ Farm & Wellness (we, us or our) collects, manages, stores, uses and discloses your personal information. It contains the broad privacy framework within which we operate and should be read in conjunction with any:
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supplementary privacy policies; and
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implementation procedures,
that we introduce or vary from time to time.
If you do not agree with the terms of this policy, please do not provide us with your personal information.
Your Personal Information and Privacy
Our Privacy Policy sets out the ways in which we may collect, store, use, disclose and manage your personal information. It also explains the physical, electronic and security measures we will take to protect your personal information.
However, by supplying us with personal information through this website, you accept the inherent security risks of dealing online over the internet and agree not to hold us responsible for any breach of security, unless we have breached a law, been grossly negligent or in willful default of our duties to you.
We reserve the right to disclose information about users of this website to third parties, provided that the information is de-identified and does not identify any individuals. We take complaints about privacy matters very seriously and our complaints handling procedure is set out in this Privacy Policy.
Definitions
To explain some of the terminology which commonly appears in this policy:
Information and records
Information and records may be in electronic or hard copy form. This policy does not extend to information or records that are publicly available, or that would constitute an “employee record” as defined by privacy law.
Personal information
Personal information is information or an opinion that identifies you, or from which your identity can be reasonably ascertained (irrespective of whether the information or opinion is true or not, and regardless of the form in which it is recorded).
Sensitive information
Sensitive information is an important type of personal information relating to your:
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biometrics;
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criminal record;
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genetics;
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health;
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membership of a political association;
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membership of a professional or trade association;
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membership of a trade union;
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philosophical beliefs;
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political opinions;
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racial or ethnic origin;
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religious beliefs or affiliations; or
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sexual orientation or practices.
What Types of Personal Information Does AZ Farm & Wellness Collect and Hold?
Depending upon how you interact with us, we may collect the following types of personal information from you:
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your name, gender and date of birth;
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your email address;
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your occupation, job title and place of business;
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the technology you use to access our services;
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your residential and postal address;
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telephone numbers;
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payment details for services or purchases; and
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other information you voluntarily provide to us.
You may refuse to provide personal information to us. However, if you exercise this right of refusal, it may affect our ability to meet our obligations to you or to provide services.
You may also deal with us anonymously or by using a pseudonym. However, if you do so, we may be prevented from providing you with accurate or useful information, and you may not be able to access our full range of services.
Why Does AZ Farm & Wellness Collect, Hold, Use and Disclose Personal Information?
We may collect, hold and use your personal information for a number of reasons including:
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to provide information in relation to our services, including those we consider may be of interest to you in the future;
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to administer and manage processes which are key to our operations;
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to process payments for our services;
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to assess any application for employment during the recruitment process;
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to create an online user profile for you to access our services;
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to answer your queries, provide you with information you may have requested and generally conduct dealings with you; and
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to comply with legislative or other legal requirements.
We may disclose your personal information for purposes including:
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to identify you and verify your identity;
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to provide our services to you, or the organisation that you represent;
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to improve our website and the services that we provide;
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to communicate with you; and
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for other purposes which are related, or directly related (in the case of sensitive information), to the purpose for which your information was initially collected.
We may disclose your personal information to:
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other companies or individuals that assist us to provide our services, or to administer our internal operations;
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electronic transactions / payment service providers, to process payments;
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government authorities or other agencies where the disclosure is required or authorised by law;
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anyone else to whom you authorise us to disclose your personal information;
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information technology/cloud service providers; and
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external business advisors, such as auditors and lawyers.
Use of Third Party Software
As at 13th September 2025, our website uses the following services and technologies that are supplied by third parties:
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Meta Business Suite
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Leadpages
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Mailchimp
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Wix
Your personal information may be collected directly by the third-party providers of the above-mentioned services and technologies, when you input personal information via our website. You should review the privacy policies of third parties who provide those technologies, to ensure that you are satisfied with the manner in which they collect, manage, store, use and disclose your personal information.
Direct Marketing
We may collect, store and use your personal information to market our services to you, where you have provided your implied or express consent for us to do so.
We will not disclose your personal information to a third party for the purposes of marketing a third party’s products or services to you, without your consent.
You may always opt out of receiving marketing material by contacting us directly, using the details provided on our website, or using the method that is provided in any of our electronic marketing communications to you.
To unsubscribe from text messages: Reply “STOP.”
To unsubscribe from email: Click “Unsubscribe” at the footer of each email.
Communications
By providing your phone number, you consent to receive communications from us via phone, SMS, or WhatsApp, including those made using automated technology. These communications will relate to your application and the services we offer.
Cross-Border Disclosure of Personal Information
Personal information submitted on this website may be stored on the Cloud. To assist us to store and access your personal information on the Cloud, we may store your personal information with, or allow it to be accessed by, overseas third parties who provide:
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software and maintenance services for the Cloud;
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infrastructure/hardware used to access the Cloud.
If you submit your personal information on this website, you are consenting to the transmission, disclosure, storage and access of your personal information by third parties in overseas jurisdictions.
How Does AZ Farm & Wellness Hold and Secure Your Personal Information?
We will take all reasonable steps to ensure the personal information we collect, use, or disclose is accurate, up to date, complete and relevant, having regard to the purpose of the collection, use or disclosure.
We have in place user names, passwords and access restrictions that provide electronic protection of personal information stored electronically. There are inherent risks with the transmission of data over the internet, and while we take reasonable steps to protect your data, no guarantee is made that your personal information is completely secure.
We also secure hard copy personal information within locked storage facilities.
How Can You Access and Seek Correction of Your Personal Information?
You may request access to or correction of your personal information by contacting us at the details below. We will respond within a reasonable timeframe.
We may refuse access if:
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giving access would have an unreasonable impact on the privacy of other individuals;
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the request for access is frivolous or vexatious;
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we are unable to verify your identity; or
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the access would be unlawful.
Complaints
If you believe that we have breached this policy, please contact us at contact@azfarmwellness.com. We take all complaints seriously and will respond to you within a reasonable period of time.
More Information
If you have any questions or require further information, please contact us at: